We adhere to all CAN-SPAM legislation. We take your privacy seriously and will never send spam and we will never sell your name or email address.
Acceptance of terms
The information we collect
In the course of operating the Websites and/or interacting with you, we will collect (and/or receive) the following types of information.
1. Personal information.
When you sign up to receive any of our newsletters, respond to a survey, quiz or giveaway, register for a course or membership, or purchase any product or service, you may be required to provide us with personal information about yourself, such as your name, address, email address, and phone number. We do not collect any personal information from Visitors when they use the Websites unless they provide such information voluntarily, such as by registering or sending us an email or signing up for a newsletter. All information we collect and/or receive under this section is collectively called “Personal Information.”
2. Order information.
When you place an Order, you must provide us with certain information about the products and services you are seeking to purchase. Such information is collectively called the “Order Information.”
3. Billing information.
How to contact us
Return & Refund Policies
Our return and refund policies are customized for each type of service and program.
A full refund of deposits and payments, less a 15% administrative fee, will be given until 7 days before an event. If it is less than 7 days prior to the event, no refund is given. This includes live, in-person events and virtual events. All money-back guarantee claims surrounding events will fall under the same policy as events.
Programs & Coaching
A full refund of deposits and payments, less a 15% administrative fee, will be given until 7 days before the program start date. If it is less than 7 days prior to the program start date, no refund is given. This includes live, in-person events and virtual programs. All money-back guarantee claims surrounding events will fall under the same policy as programs. No refunds will be given for sessions previously conducted.
There are no refunds for purchases of digital products. If you are having trouble downloading a product, please let us know.